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Carlton Pools

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18 complaints

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Carlton Pools, Inc. is an American company. The company was founded in 1973. The company designs, manufactures and sells a diverse range of custom swimming pools, in-groud swimming pools, water features, waterfalls, and many other related products. Carlton Pools offers the maintenance and restoration of swimming pools, hardscaping and landscaping of the pool site. The company operates three Carlton Pools locations and Carlton Patio Centers. Carlton Pools provides furniture, pool chemicals, pool toys, cleaning systems, and so much more other swimming pool related products.

Carlton Pools operates swimming pool supplies retail center in New Jersey and in Pennsylvania. Please try to contact Carlton Pools Customer Service directly prior to posting any complaints on this site.

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Carlton Pools Complaints & Reviews

Carlton Pools Reviews

Gillbob50
Carlton Pools - Carlton Pool does not live up to their promises of replairing pools legally.

We had Carlton install our pool in 2005 in 2008in cracked in 2009 it cracked and leaked Carlton said use the pool over the summer we'll chip out the cracks next spring, they did ,b...

#273489
Nov 07, 2011
131

BevW
Carlton Pools-they do not honor their written warranty

We had a concrete swimming pool built the summer of 2004. Price was $31,228.00 and we paid cash. It came with a "Limited Lifetime Transferable Warranty" which was one of the reason...

#260333
Sep 07, 2011
206

Anonymous
Carlton Pools of Pa. Good Story and Info

Calton Pools installed our pool in 1973......the first problem was they ran out of flagstone for on top of the edge.....so I dug into their dump truck and found the needed pieces.....

#215972
Jan 12, 2011
666

Anonymous
Carlton Pools has piss poor workmanship

Carlton pools is the worst company to use. Their workmanship *** and they don't back it up. They didn't complete the backfilling properly and concrete is falling into grou...

#203638
Oct 21, 2010
510

Jpohora
Carlton Pools - Our horror story

5th year with our Carlton pool. Multiple crack repairs, complete jackhammer repair last year with hydraulic cement and replaster. This year told we have to completely replace it ...

#203354
Oct 19, 2010
911

Step
Carlton Pools

We have spent $70,000 for a pool that was to be completed and promised several times by 9/7 so my husband could have a family event before his 49 year old sister died. She died 2 ...

#202858
Oct 15, 2010
631

Anonymous
Carlton Pools - 250.00 coupon was never sent/ horrible tile job

The Carlton Company never sent me the $250.00 coupon after there work was done. I called twice with no response. I went to the Warminster store and they told me that I had to go to...

#198195
Sep 13, 2010
484

Anonymous
Carlton Pools - Poor business relationship with installation

I also have had a poor repor with the comapny. the salesman dropped the ball and seemed disorganized from the begiining and your pool will not be finished when the contract says it...

#188717
Jul 08, 2010
596

Amywilde
Carlton Pools - Worse pool company, buyer beware!!!

We started a pool in 2006 with Carlton Pools. They came on a day that we had rain for 4 days straight. They made a mess of our yard, hit everything in site with their heavy equipme...

#184871
Jun 07, 2010
589

Angrygrl
Carlton Pools, horrendous customer service

We have had our $70,000 Carlton Pool for 5 years. The spa cracked during the first year. I understand that pools can fail, however, getting Carlton to fix the problem has been a ...

#181967
May 13, 2010
557

Spikeman
Carlton Pools - Not Pissed Off

I purchased a pool last year from Carlton Pools and was very satisfied about the quality of the pool and about the service I got. I was very satisfied about the sales team and with...

#178085
Apr 12, 2010
1036

Anonymous
Carlton Pools

They are the worst!!! They do not hold up to their promises, it took weeks to get anyone out for the survey, then about another 6 weeks for them to SUBMIT the permits (this should...

#176287
Mar 25, 2010
862

Rdrunr
Carlton Pools Bait & Switch

May 09, we signed a contract with Carlton Pools, Collegeville, gave them $1,000 deposit for their kidney shaped pool for 30,000.00. It was supposed to be in place by July 6, 2009....

#169645
Jan 31, 2010
1043

Anonymous
Carlton Pools is by far the worst company

Carlton Pools does not and will not stand behind their warranty-you are on your own. Not one person in that company will stand behind their product or even pick up a phone to talk...

#158851
Oct 08, 2009
1163

Merciml2
Carlton Pools- no integrity, good ole' boys, unintelligent

The story of my relationship with Carlton is long and boring. it will be 18 months since i signed the contract and it is still unfinished. their ability to apply reaso...

#155913
Aug 26, 2009
4464

Anonymous
Carlton Pools provide a poor product.

Carlton Pools in PA built our pool 3.5 uyears ago. The tiles on the Hot tub are falling off. Of course the warranity was for three years, and our pool has been running for 3.5 year...

#122481
May 29, 2008
1273

Ella
Carlton Pools - Bullies Consumers

Carlton tries to bully people into their contracts. They put contingent upon financing, you get denied and they try to not let you out of the contract, as well as trying to tell yo...

#121591
May 20, 2008
1778

RitaF
Carlton Pools

If I was in the hospital dying with cancer and Carlton said they had the cure I would pass on haing them implement the remedy. This outfit can't do anything right and the owner...

#121338
May 18, 2008
2117
Reviews 1-18 of 18

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Installers
In order to have your appliances work properly, your furniture to function long and look good, home installation services are provided. Installation services are as well required when furnishing and decorating offices. Installation services are provided for appliances, kitchen, bath and plumbing, flooring, windows and doors, window treatments, lighting, home environment, and outdoors. Installation services include beautification and added features (installing wood paneling), comfort (Upgrading heating, ventilation and air conditioning systems), maintenance and repair (roof tear-off and replacement; concrete and masonry), saving energy (energy-efficient insulation, windows, and lighting; wood-burning stoves, solar panels, wind turbines), safety and preparedness (home fire and burglar alarm systems, security doors). When placing an order with such companies, one should expect that at first a sales associate can tell more about installation services.

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